Frequently Asked Questions

A combination of factors determines drying time. This includes location, the source of water, weather conditions and more. It may take between three and five days or more, depending on the conditions.

Your carpet may feel dry, but padding and subfloors tend to remain wet underneath. Our specialized equipment determines the actual dryness of your property.

Increased heat and humidity leads to increased odors, but it doesn’t necessarily mean that you should be worried about mold. You’ll notice these odors disappearing on their own as the drying process continues. Using deodorizers helps minimize these effects as well.

Not necessarily. We’ll let you know in advance if any items need moving.

We suggest minimum traffic during the drying and restoration processes.

There are many variables and services involved with fire damage, making it difficult to predict exactly how long the complete restoration takes.

We don’t suggest that you clean it yourself without consulting a technician. Professional cleaning systems and products used by trained technicians give you the best chance for complete restoration of your possessions.

On some occasions items such as drywall, painting, electrical, plumbing, roofing and other valuables require general contractors.

Mold causes structural damage to homes and businesses. This causes your property to lose value and require significant repairs. Exposure to molds often causes nasal stuffiness, eye irritation, wheezing or even more severe reactions, especially to those with allergies.

Mold tests help identify related microbial activity if you see mold growth or water stains. Look for areas where water leakage has occurred, such as roofs, pipes, ceilings or walls. Musty smells usually indicate the presence of mold.