Customer Testimonials | Client Reviews

I have had the pleasure of working with Aaron Rohen with carpet cleaning for the 100+ apartments Calvin Theological Seminary owns. Unfortunately, I have also had to use Aaron’s emergency services on numerous occasions, mainly for leaky basements, but also for extreme cases of flooding. No matter the situation, Aaron always conducts himself professionally, is fair and does a great job. I highly recommend using Aaron and his team. You will not be disappointed.

– Tim


Very kind and patient. Thank you for coming to my home.

– Janet


Aaron and his team were great to work with. Came out the same day I called and checked to make sure everything was ok and that our water damage was drying up. They cleaned up and hauled away all debris that was ruined. They just made the whole situation a lot easier to deal with for me. Great company.

– Luke


We noticed on a Sunday morning we had water in the basement of our almost new home. After finding the problem, my builder made a call to get someone out. Within an hour of the phone call, Recovery Restoration was on the job and started the clean up and drying out process. I would highly recommend their services to anyone. You could tell by the way they took care of their own equipment that they cared about the quality of the service performed. Thank you for handling this for us.

– Scott


We are very pleased with the service we received. They were on time, quick and thorough, the end result was great. I highly recommend Recovery Restoration..

– Pam


We were very pleased with our experience with Recovery Restoration. After a frozen pipe caused some water damage in our lower level, our insurance agent recommended Aaron’s company and we had a very good experience from start to finish. He came out to assess the situation asap and worked quickly to remove the affected carpet etc. He communicated with us every step of they way, and explained everything that was on the bill when the job was complete. I was very impressed with Aaron’s eagerness and found him to be trustworthy, kind and professional.

– Dani


Recovery Restoration cleaned carpet for me at a property I manage and did a great job! Aaron and his crew were on time and everything looks great!

– Joel


We recently purchased a second home that needed a lot of attention as it had not been lived in for quite some time. We were put in contact with Aaron at Recovery Restoration and he was able to offer way more than we could have imagined. Aaron and his team were very professional punctual and detailed oriented. Recovery Restoration provided us with a deep clean for our new (old) home including carpets, windows, tile floors and ducts. We would highly recommend Recovery Restoration for any size job (big or small) and we look forward to working with them in the future.

– Jim


We are extremely happy with the work that Aaron and his employees provided. They were very pleasant, professional, and thorough. Our carpets have not looked this good in a long time!

– St. Robert of Newminster


Aaron was excellent! It was our first ever water damage situation and homeowners insurance claim. Aaron helped us through the entire process, to help return our house to its original state. He was great at returning calls, and was very punctual.

– Jacob


Could not ask for a more helpful, prompt and thorough company when our house flooded. Aaron and team are top notch.

– Rachel


Recovery Restoration did an awesome job cleaning and restoring our basement after a flood. They came out to our house the same day a pipe burst in our finished basement.

Aaron and his team took great care with all of our blankets, pillows and furniture damaged by water. He was even able to clean our damaged acoustical fabric walls and they look as good as new. Recovery removed all of our damaged carpet, ceiling and damaged trim and worked into the late hours making sure everything was done before the drying process started.

They even brought back all our linens, blankets, and pillows that needed to be cleaned, folded and packed in boxes! Aaron has kept us up to date and communicated daily with us through the whole process and worked with our insurance company.

I highly recommend Aaron and his team. Thank so much for your outstanding professional work!



For more information on Kalamazoo fire restoration and water damage from the experts at Recovery Restoration, contact us here or call us directly at 269.245.0406.